Welcome to The Design Chronicle website (the "Website"), operated by The Design Chronicle ("we", "our", or "us"). By using our Website and the services offered herein, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please refrain from using our Website.
Effective Date: 01 June, 2023
1. Services Offered
Our Website offers a range of services, including content marketing strategy services such as Design Sprint (24 hours social media makeover) and Brand LaunchPad (30 days business marketing strategy). We also provide a shop section where digital products can be purchased, including post templates, pitch deck templates, stories engagement templates, and other content templates such as reel covers. By accessing and using these services, you acknowledge that you have read, understood, and agreed to the specific terms associated with each service.
2. User Responsibilities
By using our Website, submitting forms, or making purchases, you agree to:
Provide accurate and complete information
Abide by all applicable laws and regulations
Refrain from engaging in any prohibited activities outlined in these Terms & Conditions
Not misuse or harm our Website or services
Not disclose any trade secrets.
3. Intellectual Property
All content, materials, and designs provided on the Website are protected by intellectual property rights, including copyrights, trademarks, and proprietary information. By using our services, you acknowledge that all intellectual property rights, including trade secrets provided by us, are owned by The Design Chronicle. Any creative content generated in collaboration with users will belong to both parties unless otherwise agreed upon. Rights of any trade secret revealed by the client and customer shall belong to the client and customer.
4. Prohibited Activities
You agree not to:
Resell, distribute, or modify any digital products purchased from our Website
Copy, replicate, or attempt to reverse-engineer our internal systems or workshop methods
Engage in any illegal, harmful, or unauthorized activities related to our Website or services
5. Social Responsibility
We encourage a positive and respectful online environment. You agree to refrain from sharing offensive, misleading, or harmful content through our Website or services. We reserve the right to take appropriate action if any user violates this principle.
6. Modifications and Updates
We reserve the right to modify, update, or discontinue any part of the Website or services without prior notice. It is your responsibility to review these Terms & Conditions periodically for any changes.
7. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of [Indian Jurisdiction]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Indian Jurisdiction].
8. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at email@example.com.
1. Information We Collect
We may collect the following personal information when you use our Website or interact with us:
2. How We Collect Information
We may collect information from you through forms you fill out on our Website or by using analytics tools to track your interactions with our Website. This data is used to improve user experience, track our growth, and build our email list for marketing purposes.
3. Use of Information
We use the collected data to:
Enhance your user experience on our Website
Track and analyze the growth of our Website
Build and maintain our email list for marketing communications
4. Data Storage
Your data may be stored through Wix.com's data storage, databases, and general applications. Wix.com employs secure servers behind a firewall to ensure the safety of your data.
5. Third-Party Sharing
We do not sell, trade, or transfer your personal information to third parties. However, we may share data with trusted partners who assist us in operating our Website and conducting our business, as long as those parties agree to keep your information confidential.
6. Your Rights
You have the right to request correction or deletion of your personal information we hold. If you wish to make such a request, please contact us via email at firstname.lastname@example.org.
We use Google Analytics to better understand user behavior on our Website and to improve our content and user experience. Google Analytics may collect information such as your IP address, browser type, and pages visited. This data is used solely for the purpose of analyzing website traffic.
8. Compliance with Laws
9. Internal Investigation and Resolution
In case of any data breach or unauthorized access to personal information, we will conduct an internal investigation to identify and rectify the situation promptly.
10. Contact Information
If you have any questions, concerns, or requests related to your personal information, please contact us at email@example.com.
Return & Refund Policy
1. Digital Products
We offer a range of digital products through our Website, including post templates, pitch deck templates, stories engagement templates, and other content templates. Kindly note that all sales of digital products are final. Due to the nature of digital goods, we do not offer returns or cancellations for these products. We recommend that buyers carefully review the product images and descriptions provided on our Website before making a purchase. Should you have any questions or queries about a specific product, we encourage you to reach out to us for assistance before completing your purchase.
For services such as Design Sprint (24 hours social media makeover) and Brand LaunchPad (30 days business marketing strategy), billing is done manually and completion is in accordance with the terms specified in our internal agreement. As such, once services have been initiated and billed, cancellations or returns are not available. Ongoing services will be billed manually as per the terms of the contract.
As stated above, due to the digital nature of our products and the customised nature of our services, we do not offer refunds for either digital products or services.
Buyers are requested to read the description and product infographics thoroughly before making a purchase and contact us at firstname.lastname@example.org for any further queries.
4. Product Support
We are committed to ensuring that our customers have a positive experience with our products. If you have any questions about how to use a digital product or how to make the most out of it, you are welcome to email us at email@example.com We are here to assist you and provide guidance on product usage, but please note that product support does not include refunds.
We do not offer subscription-based services at this time. All services are billed manually based on the agreed-upon terms.
6. Modifications and Updates
We reserve the right to modify or update our Return & Cancellation Policy at any time. Changes to this policy will be posted on our Website, and by continuing to use our services, you agree to the terms outlined in the updated policy.
7. Contact Information
If you have any questions, concerns, or inquiries about our Return & Cancellation Policy, please contact us at firstname.lastname@example.org